Shipping policy

Thank you for shopping with MOTZI. We are committed to getting your order to you as quickly and safely as possible.

Processing Times

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times

Estimated delivery times may vary depending on your location and shipping carrier. Most orders arrive within 5–10 business days after shipment.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package in real time.

Delays

Shipping delays may occasionally occur due to weather, carrier issues, holidays, or high order volumes. MOTZI is not responsible for delays caused by shipping carriers once packages are in transit.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. MOTZI is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us at motzimotzico@gmail.com and we will work with you to resolve the issue.

Contact

For any shipping questions or concerns, please contact:
motzimotzico@gmail.com